Catalysts Privacy Policy - data processor


Who we are

Catalysts Ltd is a UK based company which specialises in systems integration business relating to the professional reference information market. We also develop, host, and manage websites for clients who wish to publish content to subscribers.

The services we offer for hosted websites

We host and manage websites for publishers, i.e. the person or organisation who enters into a contract with Catalysts Ltd to provide content for a website hosted by us.

Subscribers are individuals or organisations who have a subscription to access content on a hosted website. The subscription holder is the person who takes out the subscription. They may specify authentication details for a single person, several people and/or access from a list of IP addresses.

Access to hosted content is usually restricted to authorized subscribers who have a valid subscription to that content.

Details of login times, documents viewed or downloaded, and search queries are available to both the publisher and the subscription holder.

Purpose of this policy

This policy explains how we collect data, how we use and store information, and what it means for you.

1.      What information do we collect?

(a)    Visitors to our company website

When someone visits we use an external service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make any attempt to find out the identities of those visiting our website. If we do want to collect personally identifiable information through our website, we will be up front about this. We will make it clear when we collect personal information and will explain what we intend to do with it.

We collect non-personal data such as IP addresses, the date and time of each access, details of pages viewed and files downloaded. Website usage information is collected using cookies, see the section on Cookies.

We also collect any information visitors provide in the Contact form. This includes your name, company, phone number, email, and any message you leave.

(b)    Visitors to our hosted websites

When someone visits our hosted websites we collect a range of information depending on the nature of the contract and the features used:

·         From publishing visitors, i.e. the person or organisation providing content for a hosted website who enters into a contract with Catalysts Ltd:

o   Information about your company

o   Information about your content and the products you wish to provide through the website

o   Information about you and any other contacts from your organisation who will be authorised to access the website features

·         From subscribers, i.e. the person accessing the hosted website to view content provided by a publisher either as a paid subscription or free access:

o   Information required for a subscription account.
The minimum requirements are an account name, usually your email address, and a password. Additional information may be provided but this is usually optional.

o   Information required for payments.
Catalysts Ltd do not store card or bank account details – when payment details are required these details will be sent to the  linked payment service. Other details including your address, name, title will be stored by Catalysts Ltd.

·         From all visitors, including those categories listed above:

o   Standard internet log information including IP addresses, the date and time of each access.

o   Additional log information for reporting, compliance, and auditing:

§  Log in details – account name, IP address, success/fail

§  Search details – queries entered

§  Document details – which documents are viewed or downloaded

Information may be collected using cookies, local storage, or forms.

(c)     Where you give your permission to other organisations

We may collect information that you make available on, for example, Twitter, Facebook, Linkedin or similar organisations. You may wish to check their privacy policy to find out more information on how they will process your data.

We may use information you provide directly to a publisher to access a website hosted by Catalysts Ltd.

(d)    From publicly available data

We may collect information from Companies House and information published in articles, newspapers, or blogs.

2.      How is your information used?

(a)    From the company website

Catalysts Ltd uses the information provided to help us understand more about how visitors use our site and to make improvements.

We use details from contact requests to reply to requests for information and for marketing purposes.

(b)    From hosted websites

·         Information provided by publishers about themselves and their products are used to set up and administer websites hosted with Catalysts Ltd. Details relating to individuals are required as part of the authentication process to ensure that any changes to the hosted website are authorized and logged.

·         Information provided by subscribers is used to set up and manage a subscription account with a website hosted by Catalysts Ltd. Some details are required to authenticate the subscriber and provide access to relevant content. Further details are required to purchase or renew subscriptions through the hosted website, or to access additional features.

·         Information obtained from subscribers is used for reporting purposes:

o   For subscription holders:

§  to check usage during the current subscription period

§  as an audit trail for compliance purposes

§  to investigate and resolve any problems accessing content

o   For publishers:

§  to check usage by account and subscription for renewals

§  to determine usage by content as an aid to product development

§  to investigate and resolve any problems relating to the site

3.  Do Catalysts Ltd share your information?

The information you provide will not be sold or rented nor will it be shared with third parties unless we have your permission or are required to disclose the information by law.

4. Cookies

(a) Cookies and Local storage

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

(b) Cookies used on Catalysts Ltd company website

The table below explains the cookies we use and for what purpose:

Cookie name



This cookie is used by a WordPress plugin called Login Protector to block the Administration login page from bots. It serves no purpose to visitors, only administrators (and bot attacks).

For further information see


(c)     Hosted websites






Identifies the path to the document currently displayed.






Password. The details entered are stored in this cookie for authentication. Once authenticated the cookie is cleared.



Username. The details entered are stored in this cookie for authentication. Once authenticated the cookie is cleared.



Session ID for the user. Unique identifier for the current session.



Identifies the section of the document currently displayed



User ID for the user. Unique identifier for the current user.



View ID for the user. This determines what view the user is currently using. The view determines the layout and content presented to the user.


(d)    How do I change my cookie settings?

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit or

To opt out of being tracked by Google Analytics across all websites visit

(e)    Links to other sites

Google Analytics.

5. How secure is the information you give us?

Catalysts Ltd uses recommended industry standard guidelines to safeguard the confidentiality of your personally identifiable information both at rest (while it is stored on our servers) and in transit (while it is sent between your browser and our servers, or between servers), such as encryption, firewalls, and Secure Socket Layers. We make every reasonable effort to protect the loss, misuse, and alteration of the information under our control. However, no data transmission over the Internet can be guaranteed to be 100 percent secure.

6. How can you access, amend, or erase your information?

(a)    Publisher contacts

If you have created a publishing account on our website you can access, amend, or erase your personal data by logging in to the publishing account and making the relevant changes. Please note that at least one contact must exist for each publishing account. You should promptly update your personal information when it changes or if it is inaccurate.

(b)    Subscription holder contacts

If you have a subscription account on our website the subscription holder can access, amend, or erase your personal data by logging in to the subscription account and making the relevant changes. Please note that at least one login must exist for each publishing account. You should promptly update personal information relating to the subscription account or any of the logins when it changes or if it is inaccurate.

7. Basis of processing your information

(a)    Consent

If you contact us using the forms on our company website or directly by email on or after 25 May 2018 we will process any personal data you provide on the basis of consent. You are free to change your preferences at any time by contacting us by telephone, email, or post:

Tel: +44 01491 822613
Address: Catalysts Ltd, Howbery Business Park, Wallingford OX10 8BA, United Kingdom

(b)    Contract

·         If you are a publisher we require personal information to manage the contract. This includes details of your organisation, contact details, financial details, and details of people who are authorised to manage the hosted website.

·         If you are a subscription holder we require personal information to manage the contract you have with the publisher and/or Catalystst Ltd. This requires contact details, and may include financial details, and details of other people who are authorised to access content on the hosted website as part of this contract.

·         If you access one of our hosted websites we collect information about your activity to resolve any problems reported, to report on usage to both the subscription account holder and the publisher, to control the number of documents accessed where restrictions exist, and to calculate usage costs.

(c)     Legitimate interest

·         If you contacted us using the forms on our company website or directly by email before 25 May 2018 we may continue to contact you by email where you have previously given us your consent. We may also contact you by post or telephone where we have a legitimate interest to do so. For example, where you have purchased a service or an earlier version of a product, or enquired about our products and services. Where you have previously asked us not to contact you in this way we will continue to respect your contact preferences. You are free to change your preferences at any time by contacting us by telephone, email, or post:

Tel: +44 01491 822613
Address: Catalysts Ltd, Howbery Business Park, Wallingford OX10 8BA, United Kingdom

6. Changes to this Policy

This policy was last updated May 2018. We may amend this policy from time to time to take account of changes to our processes or changes to data protection or other legislation. If we make any significant changes to this policy we will show this clearly on our website or by writing to you directly.

By continuing to use our website you will be deemed to have accepted these changes.

7. How can you find out more about your rights?

The collection and use of personal information on this site is in accordance with the General Data Protection Regulation (GDPR), the Data Protection Act of 1998 (UK), the Privacy and Electronic Communications Regulations (PECR), and the guidelines of the Direct Marketing Association (UK). The DPA applies to all data held within the European Economic Area (EEA). 

More information can be found at the Information Commissioner’s Office (see

Terms and Conditions

These terms of use apply to this website which is owned or hosted by Catalysts Ltd. Please read the following website terms of use carefully.

If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Catalysts’s relationship with you with regard to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘Catalysts’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is Suite W-16 Innovation Centre Annex, Howbery Business Park, Wallingford, OX10 8BA (Company No. 2508575)., registered at Companies House UK. The term ‘you’ refers to the user or viewer of our website.

The content of the pages of this website is only for your personal general information and use. You may not share your access with any other person. It is subject to change without notice.

This website uses cookies and other information, some of which may be personal, as described in our privacy policy.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.